Our quality checkers are people we support that have been trained to look at other people’s support and see if there are any areas that can be improved. They have lived experience of receiving support, which means they can give a unique perspective on the support we provide to others.
The questions they ask are based on the REACH standards.
Chris Quality Checker
👍 I think good support is:
Helping me to do chores, get out walking, helping you to stay fit and well, helping me to go places, listening to what I say.
Ross Quality Checker
👍 I think good support is:
Help to do thinking, letting me drive, take time to get to know the person and listening.
Craig Quality Checker
👍 I think good support is:
Helping people clean, play guitar with me, listen to music with me, play on computer, spends time with me.
Mary Quality Checker
👍 I think good support is:
Somebody who lets me make my own decisions, somebody who gives me helpful advice when I ask for it, somebody who is available when I need them, somebody who checks how my support is working for me and agrees to make changes if I ask for them.
Eleanor Quality Checker
👍 I think good support is:
Supporting us in day to day activities, looking after us, being friendly, going out for day trips, make our own choices.
