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Quality checkers

What is a quality checker?

Our quality checkers are people we support that have been trained to look at other people’s support and see if there are any areas that can be improved. They have lived experience of receiving support, which means they can give a unique perspective on the support we provide to others.

The questions they ask are based on the REACH standards.

  • Brandon Quality Checker, Anne

    Anne Quality Checker

    πŸ‘ I think good support is:
    Arrives on time, let me know of any problems, listens and helps me with my laptop, asks to make drinks, checking what I like to eat, helps me to order ready meals, I choose staff that I like, there’s one rule: to share equipment, all the tenants making decisions.

  • Brandon Quality Checker, Chris

    Chris Quality Checker

    πŸ‘ I think good support is:
    Helping me to do chores, get out walking, helping you to stay fit and well, helping me to go places, listening to what I say.

  • Brandon Quality Checker, Ross

    Ross Quality Checker

    πŸ‘ I think good support is:
    Help to do thinking, letting me drive, take time to get to know the person and listening.

  • Brandon Quality Checker, Craig

    Craig Quality Checker

    πŸ‘ I think good support is:
    Helping people clean, play guitar with me, listen to music with me, play on computer, spends time with me.

  • Brandon Quality Checker, Mary

    Mary Quality Checker

    πŸ‘ I think good support is:
    Somebody who lets me make my own decisions, somebody who gives me helpful advice when I ask for it, somebody who is available when I need them, somebody who checks how my support is working for me and agrees to make changes if I ask for them.

  • Brandon Quality Checker, Eleanor

    Eleanor Quality Checker

    πŸ‘ I think good support is:
    Supporting us in day to day activities, looking after us, being friendly, going out for day trips, make our own choices.

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