I just feel so lucky. It literally is the best job!
Carol - Support worker
Who will I support in Cornwall?
We support adults, young adults and children, in their own home, whether they live on their own, share with others or live with family. Some individuals have support 24 hours a day, other people only have a few hours each week. Our aim is to enable the people we support to live their lives in the way they choose.
The people we support’s interests, like everyone’s, vary, and so what you’ll support them to do in everyday life will vary too.
We provide support and care in the following locations in Cornwall; Bodmin, Camborne, Falmouth, Launceston, Liskeard, Newquay, Par, Penryn, Penznace, Perranporth, Playing Place, Redruth, St Austell, St Columb Major, Truro and Wadebridge.
Why do staff enjoy their roles?
Our staff tell us they find it genuinely rewarding getting to know the people they support and helping them to live their lives and do things they wouldn't otherwise be able to do. Some say it's about taking the time to understand how people communicate, and seeing people respond to you using technology.
Some say it can be the 'big' things, like supporting someone to maintain contact with their family. For others, its the 'little moments, or when they have supported someone whose behaviour can be considered challenging – and have helped them though a difficult time.
I feel very lucky to work with the people I support and my team.
Lucy - Team Leader
What's a typical day for a support worker?
You'll support people with a learning disability, autism or both in all aspects of life at home and in their communities, to live life in the way they choose.
It is a varied role where no two days are the same. However, you might start a shift by helping someone to get ready for the day, including providing full support with their personal care. You then might support them to go to the cinema, or the theatre, to visit family and friends, or out for dinner. Sometimes you might organise a day trip to the beach … it really depends on what they want to do. Read Mark's story about his trip to Bangor Races.
There can be quite a lot of manual work too depending on who your supporting, as some people are wheelchair users.
There will be challenging times, and often things don't go to plan. You'll need resilience to deal with these occasions, but you'll be trained, and you'll have supportive teams around you.
Could I be a support worker at Brandon?
People join us with a wide variety of different experiences; we employ people from all kinds of backgrounds. They bring life experience and skills to a role where they're valued.
You'll need good communication skills and a positive, patient approach. Respectful of people's differences, you can build professional relationships and have a flexible attitude. You'll share our values, ask questions, make decisions, and get stuck in to do whatever needs to be done. You'll need resilience and will always start with the needs of the individual you support.
You will need to be able to work 24/7 shifts including weekends, evenings, and nights. We're happy to discuss the shifts to see if there is flexibility to fit with your needs.