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Clever people, simple technology

Richard BurginHow many technicians does it take to change a light bulb? Well, all joking aside it takes none because a light bulb is a very simple thing to replace and almost all of us can do it without needing guidance or instruction. Most people understand if the light isn’t working it's going to be the bulb or the electricity supply. We never ask ourselves how the light gets power from the power station as we don’t a) want to know, or b) need to know, in order to make it work. This mindset can be found in vast areas of our day-to-day life. Planes, trains and automobiles. Getting money from a cash machine or inserting a card to pay for stuff. We don’t understand how, we just know it does.

Now let’s think about a computer. Windows, Mac, Android, Linux, Xbox, PlayStation - the list goes on. Hundreds of different versions of computers available, all doing different things. As the years go by, they're all trying to do more and more, adding to the confusion. Do I pick Microsoft or Apple? Do I choose Windows 7 or Windows 10? Do I use my TV to watch TV or do I surf the Web? Do I use my PlayStation to play games or do I watch a film? The one thing I've always found amazing about computing, is the sheer volume of options and ways that it can be used. It's also one of the most daunting and scary parts of technology for a lot of us.

The option to be able to do anything, blows our minds and often leads to a level of confusion by itself. I want to take you to a simpler place. A place where technology becomes easy. For this to happen, we need to understand one thing and one thing only. What do we need this device to do? If we understand what we want things to do and how, we can then start to think and plan on how we can make that easy.

Let’s not focus on what existing or old technology did, but on what this new technology can do for us. It can give you a world where you can log on to any device, use any of your business tools and they work the same way and do things the same way. Is this simpler? I hope the answer is 'yes' because it’s not about the device, it’s about you. Is this more flexible? Once again, I would hope 'yes' as flexibility is about people, not the technology we use.

This thought process is part of Brandon’s push into cloud technology. I want to present our services so they can be used anywhere that you can connect to them. I want these services to function the same way, regardless of what you are using. From a PC to an i-Pad, to your PlayStation. If it can connect to the internet and it can get to a web page, we want you to be able to use it to access your services.

I look to the future and I see people, not machines, and this is something I believe Brandon understands very well. We need to use technology to become as efficient as possible, making us effective, and good value for money. But this means nothing without the most important part of the relationship; the people who are using the technology.

Now I ask you to look at what you do and how. The computing world of the future is as close to the computing world of the past, as fire is to a light bulb. Both a fire and a light bulb provide heat and light, but they are completely different in almost every other way. Now replace fire with local computing and replace light bulb with cloud computing. Don't think about how we used to do it, think about how we can do it, and then we'll really start to see the magic happen. Just imagine trying to use a light bulb like a fire. Very funny but not very effective. I hope you will join Brandon in the change to the cloud and this new way of thinking. For me it's so refreshing I even felt compelled to blog about it.

Good luck out there and have fun. New experience only comes once so let’s make it a good one.

Richard Burgin
IS Manager

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