Our charity shops are sustainability led. We believe that clothing and unwanted items can be loved again and again. We are committed to improving our sustainability credentials, both behind the scenes and on the shop floor, and reducing our environmental impact as much as we can.

We rely on your donations of quality clothing, shoes, accessories, handbags, and jewellry, as well as good quality homeware, collectables, and curiosities.

Our commitment to our supporters is to make the most of their donations through research and accurate pricing. Don’t forget that you can Gift Aid your donations too which means we can increase the value of your gift by 25%. Please ask in-store for details.

Unfortunately, we cannot accept the following items in most of our shops:

• bulky items incl. furniture
• white goods
• electrical items
• prams and car seats
• baby bouncers
• duvets and pillows
• bicycles
• cleaning products
• paint and varnishes

Please speak to a member of staff when dropping off donations, and never leave your donations outside our shops.

If you are a local business or a national chain, we will gratefully accept donations of good quality stock. This can be anything from samples to seconds, customer returns, or previous seasons’ stock. Please contact one of our shops.

As well as donated goods, we also sell a range of beautiful, handcrafted gifts made by autistic people and people with learning disabilities at Brandon social enterprises including, Banwell Pottery, Fired Up Ceramics, and Splinters Workshop which is based at Elm Tree Farm.

We employ people with learning disabilities and/or autism in all our stores. Their salaries are paid entirely from the income of our shops and enterprises (another reason to shop with us).

In addition, every item sold in our online stores is processed, packaged, and posted by one of our supported employees.