Our governance

At Brandon, governance is more than oversight – it’s a commitment to excellence, accountability, and the people we serve. Ensuring that the support we provide is consistently high quality and centred on what truly matters to individuals, is at the heart of everything we do.

Our governance framework is designed to uphold the values of transparency, inclusion, and continuous improvement, so that every decision we make reflects the voices and needs of the people we support.

We believe that quality is everyone’s responsibility. That’s why we aim to empower all our staff – from support workers to senior leaders – to be champions of quality in their roles. We provide the tools, training, and guidance they need to lead with confidence, make informed decisions, and drive meaningful change. Through regular feedback, reflective practice, and co-produced standards, we create a culture where learning and growth are embedded in everyday work.

Our governance is about trust

Our governance structures also ensure that people with lived experience are actively involved in shaping our services. By embedding co-production and involvement at every level, we stay grounded in real-world perspectives and remain focused on outcomes that matter most to the individuals and families we support.

Ultimately, our governance is about trust – building it, maintaining it, and earning it every day. It’s how we stay accountable to our mission, our values, and our community.