Quality checkers
What is a quality checker?
Our quality checkers are Brandon Adventurers – people we support who are employed by Brandon and have been trained to look at the quality of other people’s support and see if there are any areas that can be improved.
They have lived experience of receiving support, which means they can give a unique perspective on the support we provide to others. They visit people and talk to them about the support they receive. They then report their findings.
The questions they ask are based on the REACH standards – a set of voluntary standards recommended by the Care Quality Commission. They are designed to ensure we always consider everyone’s human rights and our duty to protect them.
The standards are:
- I choose who I live with
- I choose where I live
- I have my own home (with a tenancy or ownership)
- I choose who supports me and how I am supported
- I choose my friends and my relationships
- I get help to make changes in my life
- I choose how to be healthy and safe
- I choose how I am part of the community
- I have the same rights and responsibilities as other citizens