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Coronavirus (COVID-19)

We continue to address the ongoing threat of the Coronavirus (COVID-19) outbreak, in line with Government advice.

We are committed to protecting people we support during this time and have developed continuity plans to ensure the support we provide isn’t compromised, even during lockdown circumstances.

To ensure that we are able to react quickly to any changes in Government guidance or local circumstances, our executive and senior leadership teams are meeting a minimum of three times a week. All Brandon staff are being provided with a comprehensive briefing at least once a week. This brief summarises the latest advice from Government and other official sources, and clearly sets out the actions that staff should take as a result.

We are continually monitoring and adapting our plans in line with guidance from the Government and Public Health England.

Visiting arrangements under the current national restrictions

We are committed to enabling the people we support to stay in touch with family and friends and enabling visits where it is safe and permitted to do so. We are required to follow the current Government's advice on this matter, which is summarised below:

Supported living
The Government issued updated guidance for supported living settings on 17 May 2021. This is published on their website. It states the importance of maintaining opportunities for visiting for supported people and their families & friends. It sets out an approach which covers the following three elements:

  • People living in supported living settings live in their own homes. This means that they need to follow national restrictions as a member of the general public. Things like exemptions for some indoor gatherings and support bubbles should be taken into consideration and may support visiting.
  • Supported living managers should seek to support opportunities for visiting wherever it is safe to do so. These opportunities should be based on dynamic risk assessments, that are developed in consultation with the people who live in the setting and take into account their individual needs.
  • Supported living managers should work with supported people to identify what further steps they can take to manage risk around visiting. 
  • It is strongly recommended that visitors complete a rapid lateral flow test on the day of the visit, before visiting commences.

Registered care homes
For those people in registered care homes, visits can take place providing certain strict criteria are met. The guidance is set out on the Government website In summary it is:

  • Every care home resident will be able to nominate five named visitor who will be able to enter the care home for regular visits. However, only two of those named people may visit together and / or over the course of a day. Essential care givers are now included in the total of the five named visitors, but are excluded from teh two person limit.

  • These visitors should be tested using rapid lateral flow tests before every visit, must wear the appropriate personal protective equipment (PPE) and follow all other infection control measures (which the care home will guide them on) during visits. 

  • Visitors and people we support may hold hands, but should bear in mind that any physical contact increases the risk of transmission.

  • Care homes can continue to offer visits to other friends or family members with arrangements such as outdoor visiting, substantial screens, visiting pods, or behind windows.

Those living in registered care homes can also be supported to leave the home, (subject to risk assessment), without having to self-isolate for 14 days on return, for the following:

  • To go to work or take part in education or training.
  • For medical appointments such as GP appointments, excluding overnight stays in hospital.
  • To take part in other activities necessary to maintaining an individual's health and/or wellbeing (e.g. going to a day centre or a place of worship).

Any visits outside of the above continue to be subject to 14-days isolation on return - including all overnight stays.

For details about the visiting policy and arrangements, please contact your Brandon team leader or locality manager. 

Further information

If you need more details

  • If you are someone we support, please speak to your locality manager or team leader.
  • If you are someone closely connected to someone we support, please contact your locality manager who will be up to date through our staff briefings.
  • If you are a candidate who has applied or going through the recruitment process, please contact the recruitment specialist for your area. Contact details can be found here.
  • For all other contacts, please get in touch with the person you usually deal with here at Brandon.
  • For general information on COVID-19, including symptoms and testing, please visit the NHS website
  • For details on the latest restrictions and guidance, please visit the Government website.

This web page was last reviewed on Friday 27 May 2021.

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