Reports and statements
Annual Highlight Report and Accounts 2019-20
A team of 2,350 staff, bank workers and volunteers enabled 19 out of our 22 registered support services to be rated Good or Outstanding by the CQC during that year. We were delighted to achieve an Outstanding rating for our Gloucestershire Supported Living services, which support over 100 people.
We have been able to underpin high quality support with a solid financial performance, despite the ongoing funding challenges faced by our sector. This is down to the ongoing diligence and focus of staff in all areas, and will continue to be a critical priority for us.
The report also highlights the work that we've been doing to ensure that Brandon remains strong and resilient in the future. The projects that we are undertaking now will ensure that we continue to be able to respond flexibly to people's needs and enable them to achieve the best possible outcomes.
Read more about our year in the 2019-20 Highlight Report and Accounts (PDF 10MB)
A note on this year's report
Like many other plans, the outbreak of COVID-19, and subsequent lockdown, meant that we had to rethink our approach to this year’s report. Unlike other years, we weren’t able to visit people to take photos and gather stories in person.
Instead, we asked people we support and staff to send in photos of themselves with a word that summed up how being well supported made them feel – either by their support team, or by us as an employer. We received some wonderful images in response and are very proud to feature them in this report.